Should organisations focus on planning or action?

Should managers be clear or flexible?

Should leaders reward effort or delivery?

Obviously, the answer to all of these questions is both. Each of these dilemmas contains a “polarity to manage” as opposed to a “problem to solved”. Often when an organisation is facing chronic ongoing tensions, it’s because there is an underlying polarity at work which needs to be recognised and managed better. Traditional problem solving techniques will not work if there is a polarity at play. Other tools are needed.

Polarity Management is a tool that helps senior leaders to map, analyse and understand these ongoing chronic tensions and learn how to work with them and use them to their advantage. The workshop will include an introduction to Polarities, learning how to ‘map’ them, and sharing case studies that apply polarity thinking to addressing specific ongoing challenges in your own organisation.


This course is open to all Pears Grantees but is particularly targeted at senior staff members. It can be beneficial to attend in pairs so that you have a colleague with a shared understanding of the tool, however this is not essential.

There are limited spaces available for this course. If you would be interested in attending please contact Rachel Franklin (

Trainer Biography

This course is taught by JHub Director, Shoshana Boyd Gelfand.

Shoshana is a senior member of the Pears Foundation staff team, where she leads on the foundation’s international development and interfaith projects.

Shoshana’s background in leadership training comes from two decades working in the field. She served as Vice-President of the Wexner Heritage Foundation in New York, where she developed leadership curricula drawing on best practice in government, faith and business leadership. She is also a founding faculty member of Faith in Leadership, which provides leadership training to Muslim, Jewish and Christian leaders in the UK.

Extra Information

The course will start at 10:00am and finish at 15.30pm.

A vegetarian lunch will be served; if you have any dietary requirements please let us know.

JHub is in Haskell House, 152 West End Lane, London, NW6 1SD. For directions please follow this link .

Please note there is no parking at JHub.